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While these top performers and high potentials may have been content to hunker down during the start of this downturn, many are becoming restless, and even disgruntled, and will jump when the time is right. Lack of opportunity for advancement is often one of the top 4 areas of discontentment in employee engagement surveys! And, statistically, while voluntary separations have trended downward, voluntary separations for top performers have trended up!

Only 20% of organizations have formal, transparent, succession planning systems in place! A talent management system that identifies, develops and (hopefully) retains top talent is key to managing top performers and high potentials. In the absence of a system, organizations fall prey to the cycle of “threaten to quit = offer of more $$ to stay” (a short term fix, if it works at all!).  A succession/career planning system is much more effective and actually creates a proactive management system, as opposed to a reaction mechanism! This approach can be complex and expensive or as simple as having regular, structured (more than 1X per year) performance/developmental discussions with key employees, and tracking the results. But this may be a challenge since many companies do not even have a successful performance review system in place!!

Next time:  Part 2 – Succession and Career Planning  –  the why and how?

 CMA can assist organizations in developing or refining their succession and career  planning systems.

Valerie Mercer is Director of HR/Career Services at Career Management Associates an HR consulting firm that specializes in Professional and Executive Search, HR Consulting and Services, Outplacement and Career Transition, Executive Coaching, and Contract Employment. Please contact her at This email address is being protected from spambots. You need JavaScript enabled to view it. or 207.780.112.



465 Congress St, Ste 600
Portland, ME 04101
PH: 207.780.1125
FX: 207.780.1253
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264 South River Rd, Ste 546
Bedford, NH 03110
PH: 603.232.8245
FX: 207.780.1253
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Kevin M. Healey

Kennebec Savings Bank has used many services provided by CMA. Executive recruitment, career counseling for employees, AAP support and Human Resources consultation. I am pleased with the quality of their work and I don’t hesitate to recommend their services to other HR professionals. CMA is Maine’s “home Town” team when it comes to providing professional HR services.

David Pease

CMA is my go to HR advisor when we need extra hands, eyes or minds to work on an employment related situation or project. I work with CMA in a highly collaborative partnership – we look at our organization’s vision and strategic plan, create a plan that is aligned and customized. I trust the team and am very satisfied with the work and results!

Allison Briggs

CMA is a fabulous trainer: knowledgeable, energetic, and practical! They delivered communication skills training to 30 of our hotel department managers, and the feedback we received was terrific. We certainly will request them back again.

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